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Xenia Hospitality / Hotel IPTV - Key Value Proposition |
Key Value Proposition for Hoteliers:
- Increased customer loyalty
- Increased share of wallet
- Enhance management tools
a) Increased customer loyalty
- Improved in-room guest experiences with our Interactive Television (Live and VOD TV) and our Travel & Leisure Channel providing local information.
- Through the integration with the hotel's existing PMS system NexusWerkz Xenia Hospitality Solution will have the ability to collect statistics of content viewed and purchased in guest rooms on the fly and provide better service levels to the guest in the next stay.
- With our Housekeeper Management System, we can ensure that housekeeping is of the highest quality.
b) Increased share of wallet
- NexusWerkz Xenia's ability to re-package the various television content to match the guest profile (language, age or life-style based) and therefore maximize the television's potential. The key outputs can be Premium, Language-based and Adult premium packages.
- Live cameras and advertisement insertions of hotel's F&B facilities will promote and help generate additional revenues for its F&B facilities.
- Local advertisement insertions and directories into the Travel & Leisure Channel will be an additional revenue generator for the hotel.
c) Management tools with online multiple reporting tools
- Customer satisfaction surveys,
- Housekeeping management analysis, and
- Infotainment choices of the hotel guests.
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Solutions 
